What our Customers say...


Thank you for being wonderful from beginning to end with our water loss.

First, let me say how impressed I was with the crew who came to do the work on my home. They were extremely respectful and helpful throughout the process. Oh and very patient because I had a lot of stuff.

Thank you for responding to my emergency so quickly. Everyone from your team was very nice to deal with.

Your crew was the PICTURE OF WHAT GREAT CUSTOMER SERVICE should be!!

Thank you for coming to Westwood Village Condos during the subsequent water damage as well as the other water damage issues we incurred. At all times, your staff was wonderful and professional. You should be proud of all of them.

I cannot think of anyway to improve the excellent and professional service I have already received. Keep up the outstanding work! And THANK YOU!!

I very much appreciate the time your crew chief took to explain the drying/remediation process and answer my questions until I was 100% comfortable. I also thank you for all of the outstanding team members and for their prompt and courteous service.

Your team did an outstanding job addressing the water issues in my house. The technicians were prompt, courteous and very knowledgeable. I would call you again if I had a loss and will definitely recommend you to everyone.

Your team provided us with A+ service. The team was courteous, efficient and thorough.

I just wanted to tell you how happy we were with your wonderful staff and very quick service. We will definitely recommend your company!! Thanks you for everything.

It appears to me that you have done this type of work for a long time and have figured out the best way to "get the job done". I would keep doing what you're doing because it is working for you! Your point man has good communication skills- and your techs are well trained.

Thank you, thank you, thank you. You made a difficult situation very bearable. Your crew was very knowledgable and timely. They showed up almost immediately after I called for help. Your office assistance with recommendations for other contractors was extremely helpful.

All crew at SERVPRO of Fair Oaks were a pleasure to deal with and made this difficult time more bearable. Thank you so much for working around our needs (and our old outlets!).

I want to complement your lead technician, Cameron, and his team. We were impressed with their work. They made a difficult time much easier because of their kindness and consideration. They are truly a credit to your company.

Can not improve on perfectionism! Although "Sandy" left us with a small water problem, it gave us the opportunity to meet 2 of the nicest, most pleasant repair men ever- Paul & Cameron!

Michael was great, he went above and beyond to get a stain out of my carpet. He is an asset to your company and I wanted to say Thank You to him.

Nice crew, job well done!

Keep up the good work!

Clone Chris and Tia!!

Thank you for making a hard situation easier to handle. Excellent work!

The customer service was the best I have ever encountered. The technicians were very professional and did and expert job. I am very pleased and thank them very much in my time of need. I will recommend your company to all.

Tia, Trish, Chenoa, Paul, Daniel, Mike & Josh were very professional during all aspects of the job.

Your service was excellent! The team members: Chris T, Chris F, Brett, Duy, Mike and Cameron are to be highly commended. I want to particularly commend the team leader, Chris T. He was very thorough in providing necessary information and I was impressed by how he managed the team; he showed strong leadership qualities.

Again, thank you for your assistance. I will not hesitate to recommend this particular office should we or anyone else need such services.

Very professional and friendly. We truly enjoyed the Servpro staff. They really helped us get through this horrible situation.

They were great. I would recommend and use them again. Thank you so much for all of your help!

The guys were great! They were very professional and courteous.

I dealt with one of the owners, Ron Dickinson, who was great to deal with. His crew was prompt to respond and quickly assessed the situation. We would definitely use your office again. This was our 2nd time using your services and I would HIGHLY recommend your team to anyone in need.

I couldn't be more impressed with the service from your team. The first crew was here within 1 1/2 hours of the call and stayed until 12:30AM doing the initial remediation. Each team has been prompt, professional and courteous.

The office staff was great too.

Just want to rave a little about the crew you sent to take care of our water loss. I was so impressed with their knowledge and ability.

You have been exceptional in taking care of our needs. The crew on our job were always professional, polite and very hard workers.

You are a wonderful company with AWESOME employees.

Thanks for all your help. The work was executed with excellence. I will keep your info for future work. Your crew was wonderful.

Thanks for a job well done! After I called your company, a crew was here within 2 hours ready to work. They were polite and courteous.

I would recommend your services to all my friends and family.

Your team who serviced our office was nothing but polite and professional.

Thank you for sending us such an outstanding crew!