Recent Posts

SERVPRO of FairOaks-Centreville-Chantilly Owner Goes to Corporate

4/10/2018 (Permalink)

General SERVPRO of FairOaks-Centreville-Chantilly Owner Goes to Corporate Wendy Dickinson (owner SERVPRO of FairOaks), Helen Rasho (owner of SERVPRO of Sunald/Tujunga), Wanda Delaney (owner of SERVPRO of Harrisonburg)

Wendy Dickinson, one of the owners of SERVPRO of FairOaks-Centreville-Chantilly, just returned to the office after spending a week training at SERVPRO Corporate in Gallatin, Tennessee. The training went over breakthroughs in new equipment and chemicals as well as discussions with other SERVPRO franchises regarding best practices in delivering outstanding customer service.

The past few decades has seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow the SERVPRO of FairOaks-Centreville-Chantilly team to restore a property back to preloss condition quickly, reliably, and more effectively. For more information about Advanced Restoration Technology, click on the link here.

SERVPRO of FairOaks-Centreville-Chantilly has been serving the Northern Virginia community under the ownership of Ron & Wendy Dickinson since 2009. If you need help with a disaster, call SERVPRO of FairOaks-Centreville-Chantilly first at 703-830-5800.

If Soot and Smoke Damage Your Home....

4/9/2018 (Permalink)

Fire Damage If Soot and Smoke Damage Your Home.... Smoke and soot can leave stains and smells that are difficult to remove.

Smoke and soot damage leaves your property with black marks which can be unpleasing to look at. It destroys the appearance and structure of everything in it. This includes walls, ceiling, furniture and any other item in the affected room. It also leaves the building with an unpleasant odor that is hard to eliminate unless you turn to professionals like us for assistance. We are here to assist any smoke damage victims in Northern Virginia by offering friendly yet professional services to deal with the disturbing issue and restore your home or business property to its previous state.

At SERVPRO of FairOaks-Centreville-Chantilly, we use our experience and high-tech equipment to make sure that we clean and deodorize the building making it a comfortable place to live in. Smoke, due to its nature, can easily seep through the smallest cracks. It is, therefore, hard for you to notice it and this could lead to substantial damages when the issue gets out of hand.

Our team is qualified and has knowledge about how smoke works. This makes us the best option for you. We offer complete cleanup and odor removal in the NOVA area. We do this by following simple yet effective steps as follows;

Removing soot from the household

This is the residue left behind after the smoke damage. It is the action taken after assessing the level of the damage and marking the affected areas.

Determining and getting rid of the source of odor

The smoke smell remains in carpets, upholstered furniture and clothing unless it is eliminated before the cleaning process. We use high-quality additives and chemicals to help break the molecules and get rid of the smell.

Cleaning the room

After deodorizing, it is time to eliminate the smoke spots by doing a thorough cleaning of the walls, carpets and the washable clothes ensuring that they are all left immaculately clean.

If you are having a smoke damage issue in Northern Virginia, we are the right solution for you as;

  • We are experienced
  • Have the right equipment
  • Certified to do the job
  • We offer emergency restoration services

Do not think twice about trusting us to do the job for you and you will not regret your decision.

Please refer to our Fire Damage Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

If disaster strikes, call the team at SERVPRO of FairOaks-Centreville-Chantilly at 703-830-5800!

Our SERVPRO Mascot: Dyna

4/6/2018 (Permalink)

General Our SERVPRO Mascot: Dyna DYNA-- our office mascot

If you wanted to know more about SERVPRO of FairOaks-Centreville-Chantilly you can always visit our website and check out "about us". But what you won't find there is that most of the employees at SERVPRO of FairOaks-Centreville-Chantilly are avid animal lovers. We have our very own mascot who comes to the office everyday. Her name is Dyna. She is a 6 yr old Parsons Jack Russell Terrier that we adopted when she was 3.

Like our production team, she is clean & tidy & very friendly- always looking to please.

At SERVPRO of FairOaks-Centreville-Chantilly, we strive to help people in difficult situations. We can ease disasters by arriving quickly and mobilizing our team to diffuse the problems. Our team are fast, friendly and experienced. If you find yourself in a "disaster moment"- give us a call no matter what time of day or night. You'll always get a staff member who will know how to help. Call us at 703-830-5800!

Congrats to Sr Tech Marcus Pondexter

4/4/2018 (Permalink)

General Congrats to Sr Tech Marcus Pondexter Marcus Pondexter is one of our lead technicians.

Marcus Pondexter just completed his IICRC WRT certification with top scores! Marcus joined SERVPRO of FairOaks-Centreville-Chantilly in 2017 and has quickly become one of our key technicians. If you have a disaster, he is likely to be one of the team leaders running the job at your home.

As a locally owned and operated business, SERVPRO of Fair Oaks-Centreville-Chantilly is close by and ready to respond to your cleaning or restoration needs. We are proud to be an active member of the NOVA community and want to do our part to make our community the best it can be.

Call the team at SERVPRO FairOaks-Centreville-Chantilly first when disaster strikes at 703-830-5800. We are available and answer our phones 24/7.

Do It Yourself Mold Removal in Fairfax Virginia

4/3/2018 (Permalink)

Mold Remediation Do It Yourself Mold Removal in Fairfax Virginia Moisture can create microbial growth

Many homeowners are interested in do it yourself mold removal. They want to know how to clean mold themselves because they want to save money. Some also like the satisfaction of doing a job themselves. In some cases, it makes sense to handle a household mold problem yourself. Sometimes, though, it’s necessary to call in a professional that knows how to clean mold, like SERVPRO of FairOaks-Centreville-Chantilly.

When Is Removing Mold Yourself a Good Idea?

Cleaning up mold yourself may be a good idea if:

  • The mold only covers a small area.
  • The mold is growing on easy-to-clean surfaces like glass, metal, tile, tubs, or sinks.
  • The mold is growing on hard-to-clean materials, like carpet, that are easy to remove and replace and you know how to do it properly.
  • You don’t have any health problems likely to be made worse by increased exposure to mold (check with your doctor if you’re not sure if it’s safe for you to clean up a mold problem yourself).

Of course, you always have the option of hiring a professional for the job if you don’t want to do it yourself or simply don’t have the time or energy for what can be a time-consuming process.

When Is Do It Yourself Mold Removal Not Such a Good Idea?

In some situations, it’s better to call in a mold remediation professional for assistance. Cleaning up mold yourself is probably not such a good idea if:

  • The mold covers a large area (greater than three feet by three feet, according to the Environmental Protection Agency).
  • Mold develops after flooding with water that might be contaminated with sewage or other potentially hazardous substances.
  • There is mold in your heating, ventilation, and air conditioning system (most homeowners have neither the knowledge nor the equipment needed to properly remove mold from their HVAC systems).
  • You aren’t sure how to do all parts of the job correctly (if, for instance, there is mold inside your walls and you don’t know how to remove and replace drywall) or you don’t have all the tools required to do the job (such as a drywall saw, if you need to remove moldy drywall).
  • You have moldy wood that cannot be removed and replaced, so the moldy area needs to be sanded and encapsulated instead (it’s recommended that only mold remediation professionals sand moldy wood since it significantly increases one’s exposure to mold, which can lead to potentially serious illnesses).
  • You have a medical condition that might be made worse by increased exposure to mold, like asthma, environment allergies, or an immune system disorder (check with your doctor if you’re not sure if increased exposure to mold may exacerbate your medical condition).
  • You are already experiencing symptoms of mold-related illness, such as sneezing, coughing, runny nose, shortness of breath, wheezing, headaches, sore throat, or chronic sinus infections.

In some instances, homeowners handle part of the job themselves while calling in a professional for other parts of the job, like removing mold from their HVAC system.

For Help with Mold Removal

If you need help with mold removal, or if you’d just like some professional advice before beginning do it yourself mold removal, we suggest consulting with a mold remediation specialist in Fairfax County. You can schedule a free in-home consultation with a professional that knows how to clean mold. You can get some free expert advice and then determine whether or not it’s a job you’re prepared to tackle yourself. There is no charge and no obligation, so there’s nothing to lose.

If you suspect mold that you cannot handle or want advice on contact SERVPRO of FairOaks-Centreville-Chantilly at 703-830-5800

Clean versus Dirty Water and what are the Implications?

3/26/2018 (Permalink)

Water Damage Clean versus Dirty Water and what are the Implications? Water can change categories over time.

IICRC Standard and Reference Guide for Professional Water Damage Restoration sets three categories of water that cause damage in buildings. They are summarized as follows: 
Category 1 Water - Refers to a source of water that does not pose substantial threat to humans and classified as "Clean Water". Category 1 water may become contaminated if it mixes with soils or floor coverings, building assemblies, etc... Time and temperature can promote growth and amplification of microorganisms in water can cause Category 1 water to degrade.

Examples of category 1 water are: a broken water supply line (including the toilet), and tub or sink overflows. 

Category 2 Water - Refers to a source of water that contains a significant degree of chemical, biological or physical contaminants.  These contaminants can cause discomfort or sickness when exposed or consumed. This water type carries micro organisms and is nicknamed "Gray water."

Examples of catagory 2 water are:  toilet bowls with urine (no feces), sump pump failures, dishwasher water discharge, and washing machine water discharge. 

Category 3 Water - Nicknamed "Black Water" and are grossly unsanitary. These indoor water sources  contain unsanitary agents, harmful bacteria and fungi, causing severe discomfort or sickness.

Examples of type 3 water are:  water sources from sewage, seawater, stream or river water, ground surface water or standing water. 

Category 2 Water that is not promptly removed and remained stagnant may be re classified as Category 3 Water. Toilet back-ups that originate from beyond the toilet trap is considered black water contamination regardless of visible content or color.

Knowing the classification of your water may help you understand personal safety concerns and the necessary material and debris removal anticipated. Think of the water category related to the amount of "natural fertilizer" that will help feed and grow mold.

Call SERVPRO of FairOaks-Centreville-Chantilly if you have questions about water categories: 


For Immediate Service in Fair Oaks-Centreville-Chantilly, Call SERVPRO

3/19/2018 (Permalink)

General For Immediate Service in Fair Oaks-Centreville-Chantilly, Call SERVPRO We provide immediate service day or night!

SERVPRO of Fair Oaks-Centreville-Chantilly provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Fair Oaks-Centreville-Chantilly. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 703-830-5800

Residential Services

Whether your Fairfax County home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Northern Virginia commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Got Mold? Better Call SERVPRO

12/6/2017 (Permalink)

Mold Remediation Got Mold? Better Call SERVPRO Mold Thrives Under the Right Conditions

Mold remediation is one of our primary areas of expertise here at SERVPRO® of Fair Oaks-Centreville-Chantilly. We have the training and experience to contain the infestation, scrub health-threatening spores out of the air, remove the contaminated materials, and help prevent future microbial growth.

A Moldy Situation

Imagine you were cleaning out a storage closet at work, and you found mold growing on the back wall. Most likely this year, an ice dam supplied the water that created an ideal situation for microbes to grow in this closet. Once you identified and resolved the source of the leak, you would still want to contact a professional to mitigate the mold and ensure healthy air for your employees and customers to breathe.

Containing the Infestation

When SERVPRO® franchise professionals begin a mold job, our first concern is to contain the mold infestation. The mold you can see is only a small part of the danger posed to building occupants. Mold reproduces by releasing invisible spores into the air. These spores pose the real hazard for those who breathe the air in the infested building. Therefore, we begin by preventing air from the contaminated area traveling to other parts of the building.

Scrubbing Mold Out of the Air

Each job is unique in its challenges and solutions. However, in most cases, a SERVPRO® mold mitigation team will set up a containment barrier and create a “negative air” situation inside the infested area. A “negative air” situation is essentially a vacuum that ensures air only flows into and not out of the contained area while the air scrubbers filter the spores and other contaminants from the air.

Removing Contaminated Materials

Organic materials like drywall, carpeting, and ceiling tiles must be removed and discarded once they become contaminated with mold. This is why we encourage people to contact us immediately after a water loss to dry all the materials before microbial growth begins. Blowing a fan across moldy materials hoping to dry them and save them spreads mold spores in the air and increases the health risk to building occupants.  

Inhibiting Future Growth

SERVPRO® franchise professionals can never promise to prevent all future mold growth. Mold spores are everywhere in the atmosphere, and they take root and thrive whenever they find the perfect mix of moisture, food (organic materials) and temperature. However, our team does have several products that discourage microbial growth. Once your moldy materials have been removed and the air has been scrubbed to reduce the concentration of spores, we can apply one of these anti-microbial agents to help protect your building’s structural elements.

Call SERVPRO® for Mold ASAP

When you see mold, remember you cannot see the biggest threat that mold presents. Contact our Chantilly, VA mold remediation team at 703-830-5800 for a free estimate and good advice about protecting yourself and other building occupants until the mold is removed and the air is clean again. 

It's FALL- Check your drainage system to prevent water damage in Northern Virginia

10/10/2017 (Permalink)

Water Damage It's FALL- Check your drainage system to prevent water damage in Northern Virginia Keep your outside drainage system clear to prevent water from entering your home.

SERVPRO of Fair Oaks-Centreville-Chantilly is committed to provide 24/7 water damage remediation should the need arise.  We're available 24/7 at 703-830-5800.

As the leaves start falling this season, take steps to prevent water from getting inside your home.  

Check all of your exterior drainage systems:

  • Are your gutters free from leaves and debris?  Leaves and debris can clog gutters and drains and send water back to your roof, walls or foundation.
  • Check the drains in exterior stairwells. Make sure they are clear of leaves and debris. You can install a raised drain cover from most home improvement centers that will protect you from an inch or two of debris.
  • Gutters should extend at least 10 feet from the foundation.

Water Damage Help

9/28/2017 (Permalink)

Water Damage Water Damage Help SERVPRO of FairOaks-Centreville-Chantilly

SERVPRO of FairOaks-Centreville-Chantilly is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today: 703-830-5800

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of FairOaks-Centreville-Chantilly has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of FairOaks-Centreville-Chantilly

SERVPRO of FairOaks-Centreville-Chantilly specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.